Privacy Policy
CGB Industries (“we”, “us”) is committed to protecting your privacy. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). A copy of the APPs is available from the Office of the Australian Information Commissioner at oaic.gov.au.
What We Collect
When you submit an enquiry through our contact form, we collect the information you provide: your name, phone number, email address, the service you are enquiring about, and any message details. We do not collect payment information through this website.
Why We Collect It
We collect this information for the primary purpose of responding to your enquiry and providing a quote for the requested service. We won't use it for any other purpose without your consent, except where required or authorised by law.
How We Use It
We use this information only to respond to your enquiry and provide a quote. We do not sell, rent, or share your information with third parties for marketing purposes.
Sensitive Information
We don't seek or collect sensitive information (such as health, racial or ethnic origin, or similar details defined under the Privacy Act) through this website. If you volunteer such details in an enquiry, we'll only use them for the purpose you provided them.
Where It's Stored
Form submissions are processed through Basin, a third-party form handling service, which also collects your IP address and device/browser information as part of processing the submission. Submissions are forwarded to our business email. We retain enquiry details only as long as needed to respond to and complete your job, after which we take reasonable steps to delete or de-identify them.
Security
We store your information in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
Third Parties
This site may link to our social media pages (Instagram, Facebook), which have their own privacy policies governing any interaction you have there. We aren't responsible for the content or privacy practices of linked third-party sites.
Your Rights
You can ask us to access, correct, or delete any personal information we hold about you by contacting us at cgbindustries@outlook.com.au. We may ask for identification before releasing information, to protect your privacy.
Policy Updates
This policy may change from time to time and will be updated on our website.
Contact
Questions, complaints, or requests about this policy can be sent to cgbindustries@outlook.com.au or 0414 438 169.